Help

Support

Last updated: July 2026

For support, bug reports, account questions, privacy requests, account deletion requests, or marketplace safety concerns, contact Backwater Journal at backwaterjournal@gmail.com.

Contact

The best way to reach us is by email at backwaterjournal@gmail.com. We read every message and respond as quickly as we can.

Bug Reports & Support

Found a problem or have a question about how something works? Email backwaterjournal@gmail.com with a short description of what happened, the screen or feature involved, and your device and iOS version if you know them. Screenshots help us resolve issues faster.

Account Deletion

To request deletion of your account and associated data, email backwaterjournal@gmail.com from the email address on your account, or use in-app account deletion where available. We will process verified deletion requests in line with our Privacy Policy.

Marketplace Safety & Reporting

Backwater Journal's marketplace is user-to-user, and Backwater Journal does not process marketplace payments. Buyers and sellers coordinate payment, pickup, shipping, and transaction details directly with each other. Please arrange transactions safely and only trade fishing-related gear.

You can report, block, and flag listings, messages, or accounts inside the app. To report a safety concern, suspected fraud, or a prohibited listing, use the in-app report and block tools or email backwaterjournal@gmail.com.

Frequently Asked Questions

Where is Backwater Journal available?
Backwater Journal is available on iOS in the United States and Canada.

How much does it cost?
Backwater Journal is a $0.99 paid download on the Apple App Store.

Are there subscriptions or in-app purchases?
No. This version has no subscriptions and no in-app purchases.

Does Backwater Journal handle marketplace payments?
No. Backwater Journal does not process marketplace payments. Buyers and sellers coordinate payment, pickup, shipping, and details directly.

Is there an Android version?
Android support may be considered in the future.

How do I report a problem or unsafe listing?
Use the in-app report and block features, or email backwaterjournal@gmail.com.